ABOUT ME

With management experience in both the IT and Hospitality industries, I take a structured approach to problem-solving, and enjoy starting projects and seeing them through to completion.

I was brought up out in Kenya, and having travelled extensively since I view myself as friendly and approachable, characteristics I have found invaluable when working on projects to date.


EMPLOYMENT HISTORY

Hansaworld UK Ltd, Reading
Implementations Consultant (Feb 2006 – Jan 2008):
  • Installation and consultation on ERP & CRM implementations
  • Specification writing, coding & testing of webshop projects and customisations projects
  • Support, documentation & resolution of product and Key Account issues
  • Training customers in programming, installation and use of purchased modules
  • Initialising & following through on sales opportunities
  • Clients included Citizen, Experian, Navy Blue Design and Square Group Apple Centre

Intelligent Environments, Kingston-upon-Thames
Contractor (Sept – Nov 2004 & Mar – Dec 2003):
  • System installation, maintenance, testing and documentation
Project Leader (Mar 2000 – Dec 2001):
  • Project initiation, capturing of requirements & communication to design team
  • Preparation of project plan & negotiation for required resources
  • Allocation of project tasks from agreed plan & ongoing man management
  • Drafting, revision and supervision of unit & system testing plans
  • Monitoring & reporting of project progress, Change management & version control
  • Included Assistant Project Management on The RBS Mint credit card system
Application Developer (Mar 1998 – Mar 2000):
  • Translation of requirement specifications into system form-flow designs
  • RDBS Database design and development on both Oracle and SQL Server
  • Application programming, testing and support (JScript & proprietary platform)
  • Installation and configuration within testing & production environments
  • Clients included British Telecom, The RAC, The Woolwich, Reuters & The DTI

EDUCATION AND TRAINING

Hansaworld, Reading, UK
  • Dec 2007: QlikView Business Intelligence product training
  • Nov 2007: HansaWorld CRM module training
  • July 2007: HansaWorld Job costing module training
  • May 2006: Hansa Application Language training
  • Mar 2006: HansaWorld product & organisation training
World of Tui, Kingston-upon-Thames, UK
  • Dec 2004: Train-the-Trainer Management course
  • Nov 2004: Internal Hotel Management course
  • Nov 2004: Food Hygiene and Health & Safety course (advanced)
  • Dec 2003: Food Hygiene and Health & Safety course
Learning Tree International, London, UK
  • Jan 2000: IT Project Management (5 days) course
  • Dec 1998: Relational Database Management (5 days) course